Whole-home-services KMT New Resideo’s Home Services

New whole-home services

A new portfolio of connected, whole-home monitoring solutions will be accessible through the Home app. Resideo’s new subscription services extend professional monitoring to other critical networks of the home, helping pros and homeowners use data already being produced to make the home work better and more efficiently.

“We’re giving the entire home a pulse to help both homeowners and the trade professionals save time and resources,” said Niccolo de Masi, chief innovation officer and president of Products & Solutions, Resideo. “For most people, their home is their largest financial investment – where they live with their loved ones and keep their most precious possessions. We are proud to bring this much-needed enhanced protection to the home.”

Whole-home services include:

  • Smart water management;
  • Energy services;
  • Indoor air quality services;
  • Critical appliance monitoring services; and
  • Security services.

New tools and services for professionals

A new digital experience can help Resideo’s network of 110,000 trade professionals — and their 1 million technicians — build business for the future, simplify operations and strengthen relationships with homeowners.

The Resideo Pro Portal offers a single destination for product information and support, and access to services and tools to promote and drive leads.

A new training and loyalty program, Resideo Pro PERKS, will launch in January 2020, enabling pros and distributors access to a tiered system of benefits: strategic partnerships with other Resideo pros, new marketing tools and new video courses.

Next-generation comfort platform

Resideo plans to develop its next-generation smart thermostat in partnership with professional contractors that will fully integrate with the Home app. In the plans are the launching of alpha and beta test programs with professionals in 2020.

“We have an enormous advantage to deliver whole-home monitoring because of our presence in 150 million homes and decades of experience,” Nefkens said. “Our professional network of suppliers, dealers, contractors and installers ensures the job is done right, that dedicated support is always within reach, and will lay the groundwork to bring the next era of the connected home to life.”