Protection Concepts Customer Care is for our active customers to enhance their service experience and generally make life easier.
Our office is open from 9:00 a.m. to 5 p.m. Weekdays for all your sales and customer service related needs. No automated answering system or annoying voice mail here! We have live help 24/7 – 365 including all holidays. In fact, if you call the office after hours, your call automatically rolls over to your monitoring station at CMS who then can assist you. No outside source! – You speak to either someone in our office or someone at your monitoring station at all times. If you need technical help, the tech on-call will be contacted to assist you.
Your needs are too important to us to use automated voice mail!
Register Alarm Systems
IT’S THE LAW IN GEORGIA
Residents and Business Owners Are Required to
register Alarm Systems.
You MUST obtain an Alarm Permit!
In order to reduce the number of false alarms, many local jurisdictions have introduced and enforced a FALSE ALARMS REDUCTION ORDINANCE. Unfortunately, there is some confusion due to the lack of a consistent policy across jurisdictions and the list of jurisdictions keeps growing.
As a courtesy, we have compiled a list of some of the Alarm Registration Links. However, we suggest you contact your Police precinct and/or your Fire department to confirm the exact jurisdiction in which you actually live. There is some overlapping – so please confirm!
Check with your individual authorities (Police and Fire) since each jurisdiction has their own registration requirements, rules and fee/fine schedule.
Confirm if your jurisdiction requires that you contact them if you cancel your alarm service. Again, not doing so can cost you a hefty fine! Fine schedules also vary by jurisdiction. Be aware – it can get costly!
If you have any questions about how to use your alarm, please call us 24/7 – we are here to assist you. You can also download most User Manuals from this website.
In most jurisdictions, once you register you must report the permit number to the alarm monitoring Central Station by calling 800.631.2299 (24/7) or call our office at (770) 507-5828 and we will assist you.
Floyd County–Rome and Unincorporated